Terms & Conditions

The Website Owner, including its subsidiaries and affiliates, Linkway Internet Pvt. Ltd., provides the information contained on this website or any of its pages to visitors, subject to the terms and conditions set out below, together with our Privacy Policy, Cancellation & Refund Policy, Disclaimer, and any other terms, policies, or notices that may apply to specific sections or services of the website.

By accessing or using this website, you acknowledge that you have read, understood, and agree to comply with and be bound by these Terms & Conditions.

1. About Linkway Internet Pvt. Ltd.

Welcome to the website of Linkway Internet Pvt. Ltd.

If you continue to browse and use this website, you agree to comply with and be bound by these Terms & Conditions, which together with our Privacy Policy and other applicable policies govern your use of the website and services provided by Linkway Internet Pvt. Ltd.

• The term "Linkway Internet Pvt. Ltd.", "we", "us", or "our" refers to the owner and operator of this website and the provider of broadband and related internet services.
• The term "you", "your", "user", or "customer" refers to any person accessing, browsing, or using this website or our services.

Registered / Office Address

2. Use of the Website

The use of this website is subject to the following Terms & Conditions:

• The content of the pages of this website is provided for general information and service-related purposes only. Information, plans, pricing, offers, features, availability, and other details may be changed or updated without prior notice.
• You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws, regulations, or the rights of Linkway Internet Pvt. Ltd. or any third party.

3. Accuracy of Information

• Neither we nor any third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials available on this website for any particular purpose.
• You acknowledge that information published on the website may contain inaccuracies, errors, or omissions.
• Linkway Internet Pvt. Ltd. reserves the right to correct, modify, update, or remove information at any time without prior notice.
• To the fullest extent permitted by applicable law, we shall not be liable for any loss or damage arising from reliance on inaccurate, incomplete, outdated, or incorrect information provided on the website.

4. Use of Information and Services

• Your use of any information, materials, plans, offers, or services available through this website is entirely at your own risk.
• It is your responsibility to ensure that the broadband plan or service selected by you meets your specific requirements.
• Service availability, installation, speed, plan features, pricing, and other service conditions may depend on your location, network infrastructure, technical feasibility, equipment, and other applicable factors.

5. Broadband Services

All broadband and internet services provided by Linkway Internet Pvt. Ltd. are subject to applicable service terms, plan conditions, technical feasibility, and availability in the customer's location.

Actual internet speeds and service performance may vary depending on factors including:

• Selected broadband plan
• Network conditions
• Customer premises equipment
• Wi-Fi configuration
• Number of connected devices
• Local infrastructure
• Server or website conditions
• Third-party networks and services
• Maintenance or technical interruptions

We may perform scheduled or emergency maintenance, upgrades, repairs, or network improvements that may temporarily affect service availability.

6. Intellectual Property

This website contains material that is owned by or licensed to Linkway Internet Pvt. Ltd. Such material may include, but is not limited to:

• Website design & layout
• Graphics, logos & branding
• Text, images & content
• Software and other website materials

Unless otherwise stated, reproduction, modification, distribution, republication, or commercial use of such material is prohibited without prior written permission from Linkway Internet Pvt. Ltd.

7. Trademarks

All trademarks, service marks, logos, brand names, and other marks displayed on this website that are not the property of Linkway Internet Pvt. Ltd. belong to their respective owners. Nothing contained on this website should be interpreted as granting any license or right to use any trademark without the prior written permission of the relevant owner.

8. Prohibited and Unauthorized Use

You must not use this website for any unlawful, fraudulent, abusive, or unauthorized purpose. Unauthorized use of this website, including attempts to gain unauthorized access, interfere with website operations, introduce malicious software, or misuse website content or services, may result in termination of access and may give rise to a claim for damages and/or legal action, where applicable.

9. Third-Party Websites

• From time to time, this website may contain links to third-party websites or services. These links are provided for convenience and informational purposes only.
• The inclusion of any third-party link does not necessarily mean that Linkway Internet Pvt. Ltd. endorses, sponsors, or recommends the linked website or its services.
• We have no control over and accept no responsibility for the content, availability, security, privacy practices, or terms of third-party websites. Users should review the applicable terms and privacy policies of third-party websites before using them.

10. Linking to Our Website

• You may not create a link to this website from another website, application, document, or other digital platform without obtaining prior written consent from Linkway Internet Pvt. Ltd.
• Any approved link must not falsely imply an association, partnership, endorsement, sponsorship, or affiliation with Linkway Internet Pvt. Ltd.

11. Service Availability

While we make reasonable efforts to maintain the availability and reliability of our website and broadband services, we do not guarantee uninterrupted or error-free availability. Website or service availability may be affected by circumstances including:

• Network outages
• Scheduled or emergency maintenance
• Power failures
• Hardware or software failures
• Third-party infrastructure failures
• Internet backbone issues
• Natural disasters
• Government restrictions or actions
• Force majeure events and other circumstances beyond our reasonable control

12. Limitation of Liability

To the fullest extent permitted by applicable law, Linkway Internet Pvt. Ltd. shall not be liable for any direct, indirect, incidental, consequential, special, or other losses or damages arising from:

• Use or inability to use the website
• Reliance on information provided on the website
• Temporary interruption of services
• Network or connectivity issues
• Third-party services or websites
• Technical failures
• Unauthorized access or events beyond our reasonable control

Nothing in these Terms & Conditions shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.

13. Payment and Transaction Disclaimer

• We are not responsible for losses, delays, declined transactions, or failed payments resulting from circumstances outside our reasonable control, including bank authorization issues, insufficient funds, card limits, incorrect payment information, payment gateway failures, UPI failures, banking system issues, or problems with third-party payment providers.
• Where a payment has been deducted but the relevant service or recharge has not been successfully processed, the customer should contact Linkway Internet Pvt. Ltd. with the relevant transaction details so that the transaction can be verified.
• Refunds, where applicable, will be handled in accordance with our applicable Cancellation & Refund Policy.

14. Customer Responsibility

• Customers are responsible for providing accurate and complete information while registering, ordering, subscribing, making payments, requesting installation, or using our services.
• Customers are also responsible for maintaining the security of their account credentials, registered mobile number, email address, and other access information.
• Any unauthorized use of an account should be reported to Linkway Internet Pvt. Ltd. as soon as reasonably possible.

15. Changes to These Terms

• Linkway Internet Pvt. Ltd. reserves the right to modify, update, or replace these Terms & Conditions at any time.
• Changes may be made to reflect changes in our services, business practices, applicable laws, technology, or other requirements.
• Users are encouraged to review this page periodically. Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

16. Governing Law

Your use of this website and any dispute arising out of or relating to the use of this website or the services provided by Linkway Internet Pvt. Ltd. shall be governed by the applicable laws of India. Any disputes shall be subject to the jurisdiction of the competent courts and authorities having jurisdiction over the relevant matter.

17. Contact Information

For questions, complaints, service-related queries, or clarification regarding these Terms & Conditions, please contact us: