Get Support
Call Us
Speak directly with our support team for immediate assistance.
Call Now
Live Chat
Chat with our support agents in real-time for quick help.
Start Chat
Frequently Asked Questions
How do I reset my router password?
Connect to Your Wi-Fi: First, ensure your device (phone or laptop) is connected to your Wi-Fi network.
Access Router Settings: Open a web browser and type 192.168.0.1 or 192.168.1.1 into the address bar.
Log In: On the login screen, enter the username and password. The default is often admin / admin if you haven't changed it.
Navigate to Wireless Settings: After logging in, find the Wireless Settings or Wireless Security section in the menu.
Find the Password Field: Look for an option labeled Wireless Password or PSK Password.
Enter New Password: Type your new, preferred password into the field.
Save Changes: Click the Save or Apply button to confirm the changes.
Reconnect Your Devices: Your router will restart. You will then need to reconnect all your devices (mobiles, laptops, smart TVs, etc.) using the new password.
That's it! Your devices will now be securely connected with your new password. 👌
What should I do if my internet speed is slow?
📶 How to Troubleshoot Slow Internet Speed
Restart Your Router: Unplug your router, wait 30 seconds, and plug it back in. A simple reboot often solves speed issues.
Check Connected Devices: Too many devices streaming or downloading simultaneously can divide your bandwidth and slow down the connection.
Close Background Applications: Ensure no heavy downloads, updates, or streaming apps are running in the background.
Optimize Router Position: Place your router in a central, open location, away from walls and electronic interference for a stronger signal.
Use a LAN Cable: For activities like gaming or large downloads, connecting directly with a LAN cable provides the most stable and fastest speed.
Review Your Plan: Your current plan may have speed limitations. Consider upgrading to a higher-speed plan if your usage has increased.
Contact Support: If you've tried these steps and the issue persists, please contact our support team 👨💻. We'll diagnose and resolve the problem for you.
These troubleshooting steps should help you fix most common speed issues. 👍
How can I upgrade my plan?
📈 How to Upgrade Your Internet Plan
Contact Customer Support: Call or WhatsApp us at 📞 9970695360 / 8650702060.
Select Your New Plan: We'll share the latest plan details with you. You can also view them in our "Plans" section.
Complete the Payment: You can pay via Net Banking, UPI, or other online methods.
Send Payment Screenshot (Mandatory): To process the upgrade, you must send the payment screenshot to our WhatsApp number.
Instant Activation: Your new plan will be activated immediately after we receive the screenshot. ✅
⚡ Please note that we cannot confirm the upgrade without the payment screenshot.
Do you offer service in my area?
🌍 Service Availability in Nalasopara
Yes, absolutely! Our high-speed fiber internet service is available throughout Nalasopara, including both Nalasopara East and Nalasopara West.
We provide fast and free installation 🚀 for all locations, whether you live in a housing society or an independent building. Our services include a variety of Unlimited Plans with OTT Entertainment options.
Rest assured, Linkway Internet covers every corner of Nalasopara. Contact us today, and we'll arrange your new connection promptly. ✅
How do I pay my bill online?
💳 How to Pay Your Internet Bill Online
Contact Us on WhatsApp: Send a message to our customer support at 📱 9970695360 / 8650702060.
Receive Payment Details: We will share our official Net Banking or UPI details with you.
Make the Payment: Complete the transaction using your preferred online method (Net Banking, UPI, etc.).
Send Screenshot (Mandatory): You must send a screenshot of the successful payment on WhatsApp to confirm your transaction.
Receive Confirmation: As soon as we receive the screenshot, your bill will be marked as paid in our system. ✅
⚡ Please note that payment confirmation is subject to the receipt of the screenshot.
Service Status
Support Availability
Mon-Sun 10AM-7PM
Avg. Response Time
Response within 2 hours
Customer Testimonials
★★★★★
“4K streaming bina buffer. Same‑day installation!”
Rahul P. — Achole Gaon★★★★☆
“Affordable plans, WhatsApp pe instant response.”
Neha S. — Hanuman Nagar★★★★★
“Best ISP in Nalasopara East. Ping ~30ms Highly recommended.”
Arjun M. — Moregaon